PRIVACY POLICY

1. Introduction & Overview

Welcome to HK Stores, the official merchandise and creator platform of Hyper King Telugu Gamer (hyperkingtelugugamer.com). We are committed to safeguarding your privacy and ensuring transparency regarding how your personal information is gathered, utilized, and protected.

By accessing or purchasing from HK Stores, you acknowledge and consent to the data practices described in this Privacy Policy.

2. Information We Collect

To process merchandise orders, deliver rewards, and provide customer support, we collect the following information:

• Contact & Profile Details: Full name, username, email address, and mobile phone number.
• Delivery Address: House/apartment number, street address, city, state, and 6-digit postal PIN code.
• Order History & Rewards: Purchased items, sizes, quantities, tax invoices, promo codes used, and unlocked mystery rewards.
• Technical Data: Browser type, operating system, IP address, and cookie identifiers for session management and security.

3. Payment Security via PayU

All monetary payments for HK Stores merchandise are securely processed through PayU Payments Private Limited (our authorized payment gateway partner).

4. How We Use Your Data

We use your information exclusively for the following operational purposes:

• To confirm, process, and ship your merchandise orders across India.
• To transmit official transactional notices, order confirmations, shipment tracking updates, and PDF tax invoices.
• To verify email ownership and prevent fraudulent registrations.
• To award and redeem exclusive HK Family mystery rewards and discount codes.
• To provide responsive customer support and resolve order inquiries.

5. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We share data only with verified logistical and service partners strictly necessary to fulfill your orders:

• Logistics & Courier Partners: Address and phone number shared for door-to-door parcel delivery and SMS delivery alerts.
• Payment Gateway (PayU): Order ID, amount, customer name, and contact details for payment authentication.
• Transactional Email Services: Secure dispatch of order invoices and account security emails.

6. Account Security & User Rights

You maintain the right to access, update, or delete your account information at any time from your Account Dashboard. You can also request complete account deletion by contacting us.